The second-hand marketplace Shoppers Express Anger About Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
It has advised users to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
